Careers at Pinnacle Pet UK
Join our team
As a team of around 320 colleagues, we are focused on performance and excellent customer outcomes. We support each other to reach our individual and team goals and foster a culture where everyone can be authentic, diverse, and innovative while striving to be the best version of themselves.
All our teams are friendly and passionate and cover a broad range of expertise, including partnerships, marketing, development, actuarial, customer support and business services.
We offer our colleagues flexibility regarding working arrangements with three options. You can choose from (i) either working fully remote, (ii) being 100% office based or (iii) working hybrid (some days in the office and some days working from home). We have two offices in the UK; Borehamwood (Hertfordshire), and London Paddington.
Find my next career
Check out our jobs and apply
Diversity & inclusion
Pinnacle Pet UK is an equal opportunities employer. We are committed to eliminating workplace discrimination and promoting equal opportunities for all staff.
Our environment should encourage all of our people to realise their full potential. We are proud of our diversity, which is one of our core strengths. We reflect the broad diversity of the customers we serve, and we embrace an inclusive working environment.
Our benefits
Pension
We offer a generous pension package to all our colleagues because we want to look after you while you're here and in retirement, too.
Healthcare cash plan
From your first day, you’ll have access to a healthcare cash plan which will include cashback and discounts on health expenses.
Flexible benefits
Access to our benefits platform, where you can access extra benefits, including private medical and dental insurances, health checks, and shopping perks.
24 days holiday
Every colleague gets 24 days holiday a year, plus bank holidays. And the longer you stay with us, the more holiday days you'll earn.
Life insurance
We offer life insurance up to 4x your salary for that extra peace of mind.
Birthday day
We want to make sure you enjoy your special day, so as an extra, you get your birthday off to do whatever you want.
Buy holiday
If you have a big trip in mind but your holiday allowance won't cover it, you can buy up to 5 extra holiday days a year.
Volunteering days
If you support a charity and dedicate time to volunteering, our program allows for two volunteering days each year.
Our values
At Pinnacle Pet UK we put PETS at the heart of everything we do.
The four core values which drive us.
Performance
Exploration
Togetherness
Sustainability
Our application process
- A short phone call with our recruitment team, who will discuss your application in more detail and talk about the role.
- In an interview with the hiring manager, we'll discuss how your expertise and skills align with the role, and you can ask questions about the role and company to ensure it aligns with your career aspirations.
- Management and lead-level roles may require a second-stage interview, including meeting key stakeholders.
- Our offer and pre-employment screening process will include reference and credit checks.
- Start your new career.
Our Group
We are part of the Pinnacle Pet Group (PPG), a pan-European, fully integrated pet insurance and pet health services provider on a mission to help pets live happy, healthy lives with their pet parents. PPG is committed to supporting the diverse needs of its customers and colleagues and has a clear ambition to become the world leader in pet insurance and healthcare services.
PPG is comprised of great businesses, all on the same mission. If you have not seen a role that suits you, you can look at roles in our wider Group.
